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Aplicación móvil para ofrecer información y servicios de hoteles e inmediaciones integrada con el sistema de gestión hotelera (PMS)

Resumen

Tipo:
Oferta Tecnológica
Referencia:
TOES20130830001
Publicado:
05/06/2015
Caducidad:
04/06/2016
Resumen:
Una empresa española de base tecnológica ha desarrollado una aplicación online accesible a través de teléfono móvil antes, durante y después de la estancia del cliente en un hotel que ofrece información sobre las instalaciones, inmediaciones y ofertas, además de otros servicios como acceso a la información de las reservas o facturas, prolongación de la estancia en el hotel, check-in y pago de facturas. Se trata de un nuevo canal de distribución para el sector hotelero que aumenta la seguridad, confort y confianza del cliente. Se buscan empresas que desarrollen software para turismo con el fin de establecer acuerdos de cooperación técnica, joint venture, transferencia de tecnología y propiedad intelectual.

Details

Tittle:
A mobile application that offers information and services of the hotel and surrounding area, integrated with the hotel PMS (property management system) provides services, related to the stay of the customer
Summary:
A Spanish technology company has developed an online application that allows the hotel to reach their customers through their own mobile, before, during and after their stay at the hotel, providing information.

The company is interested in technical cooperation agreements and joint ventures with tourism software companies with which may arise synergies in products, and transfer the technology through licences or other types of intellectual property transfer.
Description:
A Spanish technology company has developed an online application that allows the hotel to reach their customers through their own mobile, before, during and after their stay at the hotel, providing information about their facilities, surroundings and offers that may increase the sales (UpSelling technique), but also request services such as access the details of the customers reservation, or their bills, prolong the days of their stay, check-in (during the download of the application ) and pay their bills. It is a new distribution channel for the hospitality sector, and brings comfort, safety and customer confidence.

The company is interested in technical cooperation agreements and joint ventures with tourism software companies with which may arise synergies in products, and transfer the technology through licences or other types of intellectual property transfer.

The components of the platform are : - CMS (Content Management System): Consists of an extranet that will allow the hotel to dump the multimedia content to a repository to be accessed from the mobile application. - API PMS (Property Management System): It communicates with the PMS of the hotel and services the requests of the customer mobile device. - WP7 (Windows Phone 7) UI (User Interface): This is the application that runs on the mobile and from which services are requested to both the Content Manager component and the integrator with the PMS component. The UI WCF (Windows Communication Foundation) REST (Representational State Transfer) is used as the transport protocol for the Content Management services application and the PMS - Cache repository: Stores media information conveyed by the Content Manager in order to speed up the download of data and to improve the flow of execution of content request services. It is synchronized with the content manager to avoid unnecessary data downloads. - Website: Provides information about the project and prior registration permission will allow downloading the application from the MarketPlace. Thereby the mobile user will be associated to a hotel that will allow identification against the CMS and the Interface with PMS.


Regarding the company, it has special dedication to its clients, covering any technological issue, even if complex, from advice to its implantation. It is a young company born in 2004 but endowed with a team of professionals and technologists with a large capacity and proven experience. Its focus and goal is to provide its customers with simple and practical computer applications tailored to their needs, and solutions without excessive complexity and functionality as the company believes that simple is what works.
Advantages and Innovations:
Innovations and advantages of the technology are: - Provide the hotel a new distribution channel through the mobile platform - Provide the customer with hotel information and services through its mobile - A flexible business model that suits the needs of the market.
Stage of Development:
Already on the market
IPs:
Secret know-how

Partner sought

Type and Role of Partner Sought:
The partner sought is tourism and/or travel software company or tourism and/or travel industry sector company (tour operator, hotel, etc.) interested in joint venture for sharing synergies with the partner mobile web product. The expected input is joint development in the web technologies area related to the products described above, depending on the peculiarities of the company.

Client

Type and Size of Client:
Industry SME <= 10
Already Engaged in Trans-National Cooperation:
Si
Languages Spoken:
English

Keywords

Technology Keywords:
01004002 Aplicaciones para el turismo
01004009 CRM - Gestión de las Relaciones con los Clientes
01003015 Gestión de conocimiento, gestión de procesos
01004015 ICM - Gestión de contenidos de Internet
01003006 Software