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Empresa coreana ofrece una tecnología de videollamada basada en realidad aumentada (RA) para aumentar la eficiencia de servicios de soporte remoto

Resumen

Tipo:
Oferta Tecnológica
Referencia:
TOKR20180404001
Publicado:
08/06/2018
Caducidad:
09/06/2019
Resumen:
Una empresa coreana ha desarrollado una tecnología de videollamada basada en realidad aumentada (RA) para aumentar la eficiencia de servicios de soporte remoto. Esta tecnología permite a un experto ofrecer soporte directo al estudiante mostrando las instrucciones en el dispositivo, estableciendo una comunicación en tiempo real. Si la tecnología de utiliza en gafas inteligentes, el operario puede seguir las instrucciones en manos libres. El servicio puede descargarse en App Store y Google Play. La empresa busca compañías interesadas en servicios de soporte remoto con el fin de establecer acuerdos de licencia.

Details

Tittle:
A Korean company offers AR(Augmented Reality) based video call technology that increases efficiency of remote support service
Summary:
A Korean company has developed AR based video call technology which increases efficiency of remote support. By using this technology, information is indicated on video call display of receiver simultaneously as the sender draws contents on the device which makes direct remote support possible. The Korean company hopes to sign license agreement with companies interested in remote support service.
Description:
A Korean AR company was established in year 2010 and is specialized in developing and providing AR platform, service and solution. As smart factory leads 4th Industrial Revolution, remote support service which is one of the core technologies to operate smart factory is becoming necessary.

For efficient remote support, a Korean company has developed AR based video call technology which allows an expert to provide a direct support to the trainee by drawing instruction on the device for real-time communication.

When the technology is applied on smart glasses, a worker can follow instruction with free hands. As the drawing is shown on the worker´s device in real time, working time is shortened and the expert can correct the error of the worker in real-time which would lessen operation fault. AR drawing service is provided though the AR technology. This Korean company has commercialized AR SDK(Software Development Kit) and is now selling at the global market. And since the service using this technology has been launched and commercialized by the company itself, a stable drawing function is provided.

The company wishes to enter into license agreement with companies interested in remote support service.

Advantages and Innovations:
- In the conventional remote support service, captured image on the display was used for drawing when needed. After finished drawing, image was captured again and sent to the user. However, when this technology is applied, real-time AR drawing can be done during video call for direct remote support.

- When this technology is applied in smart glass, a worker can work freely, without the use of hands, with a support of an expert by following the instructions shown on the glasses
Stage of Development:
Already on the market
IPs:
Patent(s) applied for but not yet granted,Patents granted
CommeR Statunts Regarding IPR Status:
System and Method for Video Call using Augmented Reality´ Korean patent registered.
(US patent applied)

Partner sought

Type and Role of Partner Sought:
Type of partner sought : Company
Specific area of activity of the partner : : ICT Industry and Services
Task to be performed : Apply AR based video technology to the partner´s service and selling the product

Client

Type and Size of Client:
Industry SME 11-49
Already Engaged in Trans-National Cooperation:
No
Languages Spoken:
Chinese
English
Japanese

Keywords

Technology Keywords:
01004004 Aplicaciones en servidores (ASP)